April 28, 2024

Promote offline in-store transactions

[China Glass Network] Even in the face of the huge impact of "network sales", store sales will be the main sales method in the building materials and home furnishing field for a long time in the future. For potential consumers, because building materials and household products are generally expensive and have a long service life, in order to be on the safe side, even if they are currently considering participating in “network group purchase”, most of them will go to the store before making a final decision. Target products are viewed and compared on-site; therefore, while using “network group purchase” to enhance product sales and brand influence, it also has a very important significance for the offline sales effect.

1. Information collection: In the organization process of “network group purchase”, it is necessary to obtain all the information of consumers (such as name, contact information, common address and target goods) as much as possible, and enter it into the “Customer Database”. Keep it properly;

2. On-the-spot visit: Before the official start of the group purchase activity, consumers who are more interested in purchasing intentions can be invited to organize a visit to the store to deepen their understanding of the products and brands, and to consumers who have a strong sense of purchase. On-site “forced orders” to achieve sales goals in advance, reducing the possibility of accidental loss of customers;

3. Process organization: In the process of group purchase behavior, consumers should also be invited to the store as much as possible, and through the on-site explanation and promotion policy incentives of the shopping guide, enhance consumers' recognition of products and brands and create cross-selling. Opportunity to increase the marginal benefit of “network group purchase” behavior;

4. Follow-up in the later stage: For some consumers who participate in “network group purchase” but have not formed sales in the end, they should do a good job of follow-up and maintenance. Considering that the majority of consumers of “network group purchases” are biased towards “rationality”, this is a target group with very high development value, as long as “let it be reasonable, move with emotion” and let it feel real. Interests, the probability of late transactions is very large; in addition, by understanding their purchase concerns and inviting them to go to the store for on-site public relations, it is easy to make sales behavior "return to life."

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